Customer Statements
A customer statement is a document that summarizes a customer’s open invoices and remaining balances for a selected date range. It helps clearly communicate what a customer still owes, grouped by currency.
Customer statements can be used for:
Sharing outstanding balances with customers
Supporting collections and payment follow-ups
Reviewing open invoices by currency
Providing a clear snapshot of customer receivables
In Rillet, customer statements are generated directly from the customer record and can be downloaded as a formatted document.
Before downloading a customer statement, verify that the customer exists and has open invoices in the selected date range.
Download a Customer Statement
Follow these steps to download a customer statement:
Go to Accounts Receivable > Customers.
Select the customer from the list. For example, click a customer name such as Adobe.
Click Download statement in the top-right corner.
The statement is generated automatically for the selected customer.
What the Customer Statement Includes
Customer statements adapt based on whether your organization uses Multi-Entity (subsidiaries).
Without Subsidiaries
If your organization does not use subsidiaries, the customer statement includes:
Header
Customer information (To)
Company information (From)
Statement date
Open Invoices by Currency
Invoices grouped by a single currency (for example, Open Invoices (USD))
Each section shows:
Invoice number
Invoice date
Due date
Original balance
Credits
Remaining balance
Open Credit Memos (if applicable)
Credit memos listed under the same currency section
Remaining credit balance displayed at the bottom
Totals
Remaining invoice balance per currency
Remaining credit balance (if credit memos exist)
This format is used when the customer belongs to a single legal entity.
With Subsidiaries
If your organization uses subsidiaries, the customer statement additionally includes:
Header
Customer information (To)
Parent company and subsidiary information (From)
Statement date
Open Invoices by Currency and Subsidiary
Invoices grouped into multiple currency sections, such as:
Open Invoices (USD)
Open Invoices (CAD)
Open Invoices (EUR)
Each section shows:
Invoice number
Invoice date
Due date
Original balance
Credits
Remaining balance
Totals
Remaining invoice balance displayed for each currency section.
This allows you to track outstanding balances across multiple legal entities and currencies in a single statement.
See Also
Learn more about related Accounts Receivable features:
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