ARR Overrides
ARR overrides let you adjust Rillet’s automated ARR calculations without changing the underlying contracts or accounting treatment.
This is useful when:
You want to delay marking a customer as churned if renewal negotiations are still in progress, even though their previous contract has already ended.
You need to mark a customer as churned before the official end date of their contract.
Overrides affect SaaS metrics only, not contracts or revenue recognition.
To Add a Contract Override:
Go to ARR/CARR Waterfall Report.
Select the Rollforward view from the dropdown list.
Select the contract amount you want to change.

In the contract details, update the override fields:
Amount
Close Date
Start Date
End Date
Click Save.

Your override is now applied and will display in the ARR view.

To Add a Standalone Override:
Go to ARR/CARR Waterfall Report.
Select the Rollforward view from the dropdown list.
Select Manual Overrides.

Click Add Standalone Override.

Enter the ARR Amount, Close Date, Start Date, and End Date.
Click Save.

The standalone override will appear in your ARR Waterfall and SaaS Metrics.

To View Overrides:
You can view overrides in two ways:
Overridden amounts display with a blue dot in the Waterfall table.

For a summary, go to ARR Waterfall > Rollforward > Manual Overrides.


Note: Manual overrides are visible only in the Rollforward view.
To Delete a Standalone Override:
Go to ARR/CARR Waterfall Report.
Select the Rollforward view from the dropdown list.
Select Manual Overrides.

In the Standalone Overrides section, find the override to remove and click the Delete icon.

See Also
Learn more about ARR reporting and adjustments:
See Also:
Explore ARR-related resources:
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